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Title Should I pay customs fee or tax?
Posted by jolse (ip:)
  • Rate 0points  
  • Date 2014-07-17 16:56:33
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  • Views 64274

We declare packages as GIFT and 5 ~ 15 USD value.

We do our best to avoid this situation, but we cannot guarantee it will not get caught on customs. 

If some charges occur, it is the buyer's responsibility since it is beyond our control. 

If customers refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues, 

we will not be responsible for shipping cost refund (original shipping cost + return shipping cost).

The original shipping cost is higher than the shipping cost announced by shipping policy.

https://jolse.com/board/notice/1/ 

Please note that original shipping cost & return shipping fee might be bigger than your original payment amount , 

in that case there would be no refund for the returned package.


Please keep following up with the tracking update and if customs clearance gets delayed, please contact local customs as soon as possible and claim the parcel.



* Due to the custom issue, we declare the actual value for Austria, Albania, Finland, Switzerland, Czechia and Hungary packages.

* All EMS packages to Chile will be declared as 28 USD / Standard packages will be declared as 5 USD .


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